Introduction
Welcome to Video Converter MP4 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video conversion services.
By using Video Converter MP4, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect different types of information to provide and improve our services:
1. Information You Provide
- Contact Information: When you contact us through our contact form, we collect your email address, name (if provided), and message content.
- Video URLs: We temporarily process the video URLs you submit for conversion purposes only.
2. Automatically Collected Information
- Usage Data: We collect information about how you interact with our service, including pages visited, features used, time spent on the site, and conversion requests.
- Device Information: We may collect device-specific information such as browser type, operating system, IP address, and device identifiers.
- Log Data: Our servers automatically record information ("log data") created by your use of our services, including IP addresses, browser type, referring/exit pages, and timestamps.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more details, see the "Cookies and Tracking" section below.
How We Use Your Information
We use the collected information for various purposes:
Service Provision
To provide, maintain, and improve our video conversion services
Communication
To respond to your inquiries, comments, and support requests
Analytics
To analyze usage trends and improve user experience
Security
To monitor for and prevent fraudulent or illegal activity
Technical Maintenance
To diagnose technical issues and maintain service functionality
Legal Compliance
To comply with legal obligations and protect our rights
Third-Party Services
We use third-party services to help operate and improve our website. These services may collect information about you:
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics may use cookies and collect data about your use of our service. For more information, visit Google's Privacy Policy.
Google AdSense
We display advertisements through Google AdSense. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
Content Delivery Networks (CDN)
We may use CDN services to improve website performance and loading times. These services may process your IP address and browser information.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data:
- Encryption: We use SSL/TLS encryption to protect data transmission between your browser and our servers
- Secure Servers: Our servers are hosted in secure facilities with restricted access
- No Video Storage: We do not store the videos you convert or download on our servers
- Access Controls: Access to personal information is restricted to authorized personnel only
- Regular Security Audits: We regularly review our security practices and update them as needed
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Video URLs: Processed in real-time and not stored after conversion
- Contact Form Data: Retained for as long as necessary to respond to your inquiry
- Log Data: Typically retained for 30-90 days for security and analytical purposes
- Cookies: Session cookies expire when you close your browser; persistent cookies expire based on their settings
When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access
Request access to the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Restriction
Request restriction of processing of your information
Objection
Object to processing of your personal information
Portability
Request transfer of your data to another service
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our service is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Providing notice on our homepage or through other appropriate means
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Use our contact form to send us a message
We will respond to your inquiry as soon as possible, typically within 48 hours during business days.